1. Confirm that the task is active and not paused.

  2. Verify the next run and displayed time zone.

  3. Open the latest run and note its status or error message.

  4. Confirm that the conversation, project, files, and affiliation remain accessible.

  5. Review notifications and refresh the list once.

  6. Correct the cause before using Run now or creating another schedule.

Practical guidance

Separate schedule configuration from a particular execution. A valid next run does not prove that the previous run succeeded, and a failed run does not necessarily disable the schedule. Inspect both states and identify whether the problem concerns timing, unavailable context or the generated result before intervening.

Advanced tips

For an intermittent failure, record the scheduled time zone, expected run time and actual run status. Compare a single failed execution with a successful one without duplicating the schedule; keep identifiers and error text anonymized in support material.