Filter conversations and projects in Studio
Combine search, projects, types, and states to narrow the conversation list.
In this article
Open conversation filters in the sidebar.
Enter a distinctive term when looking for a specific title or content.
Select one or more project spaces to limit visible associations.
Choose useful conversation types or states.
Include or exclude conversations without a project according to the objective.
Reset filters before concluding that a conversation is missing.
Practical guidance
Project, conversation-type and state filters can combine to narrow the list. The option for conversations without project associations is independent of the selected projects. Preferences are associated with the working scope, so changing scope can change the visible filter selection.
Advanced tips
Diagnose an empty list by clearing filters, then reintroducing one criterion at a time. This distinguishes an association mismatch from an archived state or a different account scope without changing any conversation data.